Privacy Policy

1. Introduction

1SquareFeet Realty Pvt Ltd ("1SquareFeet", "we", "us") runs the property portal at www.1squarefeet.com and the 1SquareFeet mobile app. This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, how long we keep it, and the choices you have. It applies to buyers, tenants, owners, brokers and builders who use our website or app.

2. Information We Collect

2.1 Information you give us

• Account details: your name, email address, mobile number, the account type you choose (buyer, owner, broker or builder) and your password (stored only as a secure hash).
• Business details: for brokers and builders, the company name, RERA number, GSTIN and documents you upload for verification.
• Listings: property details, prices, photos, videos and the property location you add.
• Enquiries and chats: messages you send to listers or to us, and the properties you save.
• Payments: the plan you buy and your billing name, email, phone and GSTIN for the invoice. Card, UPI and bank details are entered on our payment partner Cashfree's pages; we never see or store them.

2.2 Information from Google Sign-In

If you choose "Continue with Google", Google shares with us only your name, email address, profile photo and a Google account ID. We request only the basic openid, email and profile permissions. We do not get your Google password, contacts, Gmail, Drive files or any other Google data.

2.3 Information collected automatically

• IP address, the country it belongs to (our service is available only in India), browser and device type.
• Pages you view and searches you make on the site, kept in our server logs.
• Your device location, only if you allow it, to show nearby properties or to pin a listing on the map.
• A notification token for your device, only if you allow notifications.

3. How We Use Your Information

• To create and secure your account and let you log in, including with Google Sign-In.
• To publish your listings and to connect buyers and tenants with owners, brokers and builders.
• To send you messages you ask for: login codes, enquiry alerts, plan receipts and GST invoices, by email, SMS, WhatsApp or app notification.
• To verify brokers and builders and to prevent fraud, spam and misuse.
• To process payments for plans and to keep the records the law requires.
• To improve the website and app and to fix problems.

4. Google User Data

We use the information we receive from Google Sign-In (name, email address, profile photo and Google account ID) only to create your 1SquareFeet account, log you in and show your name and photo in your profile.

• We do not sell Google user data or share it with anyone for advertising.
• We do not use it to build advertising profiles or to train any AI or machine-learning models.
• We do not transfer it to third parties, except our hosting provider that stores our database, or where the law requires it.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can remove 1SquareFeet's access at any time from your Google Account's security settings (myaccount.google.com/permissions).

5. Who We Share Information With

• Other users: when you send an enquiry, chat or tap Call or WhatsApp on a listing, the lister receives your name and contact details. Listers' contact details are shown only to logged-in users.
• Service providers: companies that work for us under contract: Cashfree (payments), MSG91 (SMS, WhatsApp and email delivery), Google (Sign-In and Maps), our email provider and Hostinger (the company that hosts our servers).
• Authorities: when the law requires it, or to protect our users and our rights.
• Business transfer: if 1SquareFeet is merged or sold, your information moves with the business under this policy.

We never sell your personal information.

6. How Long We Keep It

We keep your account information while your account is open. When you delete your account we delete your profile, listings, saved properties and chats. We keep payment records and GST invoices for as long as Indian tax law requires, and server logs for up to 90 days.

7. Your Choices and Rights

• Access and correction: see and edit your details in your profile at any time.
• Deletion: delete your account in the app (Profile > Privacy & Other Info > Delete account) or by emailing us; we act on email requests within 30 days.
• Notifications: ask us to stop marketing messages at any time; you will still get messages about your account and payments.
• Withdraw consent: you can withdraw consent you gave us, for example by disconnecting Google Sign-In or turning off location and notifications on your device.
• Grievance: write to our Grievance Officer at the email below; we reply within 30 days.

8. Cookies and Local Storage

We use your browser's local storage to keep you logged in and to remember choices such as your city and light or dark mode. We do not use advertising or third-party tracking cookies.

9. Security

Our website and app use HTTPS encryption. Passwords are stored as one-way hashes, access to our database is restricted, and backups are kept on our own servers. No online service is perfectly secure, so please keep your password private and tell us at once if you think your account was misused.

10. Children's Privacy

Our services are for people aged 18 and over. We do not knowingly collect information from children.

11. Changes to This Policy

If we change this policy we will post the new version on this page and update the date above. Important changes will also be shown in the app or sent by email.

12. Contact Us and Grievance Officer

For any question or complaint about your privacy, contact our Grievance Officer:

• Company: 1SquareFeet Realty Pvt Ltd
• Address: 305, Fortune High Street, Nr Madhuvan Circle, Adajan, Surat - 395009, Gujarat, India
• Phone / WhatsApp: +91 96249 99944
• Email: hello@1squarefeet.com

13. Applicable Law

This policy follows the laws of India, including the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023.